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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyle Holbert (Doctor Weld)

Kyle Holbert (Doctor Weld)

April 5, 2025

5  out of  5
rating by Kyle Holbert (Doctor Weld)
"Makenzie made the process of getting insurance for a new car so easy."
We responded:
"Great Kyle! Enjoy the new vehicle!"
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Johnna Easter

April 4, 2025

5  out of  5
rating by Johnna Easter
"Sage Kohler and her entire team are top notch. They are friendly, efficient, empathetic, and professional. You can't find a better team in Knoxville to help you with your insurance needs."
Profile photo of Jordy

Jordy

March 28, 2025

5  out of  5
rating by Jordy
"Great service and rates!"
We responded:
"Thank you Jordy! Good value for your insurance dollar—that’s what we strive for!"
Profile photo of bri ley

bri ley

March 28, 2025

5  out of  5
rating by bri ley
"McKenzie has been super helpful and sweet! Anytime I call needing anything, they’re all always super helpful and so sweet and they do everything they can for you."
We responded:
"We love helping folks like you! Your feedback means the world to us…thank you for taking the time to give her the nice compliment!"
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Aniyah

March 25, 2025

5  out of  5
rating by Aniyah
"Brett and the team at this State Farm agency have been amazing! He made my transition seamless and stress-free—always helpful, knowledgeable, and quick to assist. Highly recommend!"
We responded:
"Thank you! We enjoy helping folks and truly appreciate your business and comments! (And you’re right—Brett is amazing!)"
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Michael Hartman

February 13, 2025

5  out of  5
rating by Michael Hartman
"Been with Sage for years now. Anytime I have had an issue or a question they have been great to work with. Just added a new car to my policy and Brett was a great help to get that added."
We responded:
"Thank you for your loyalty Michael! And your compliments! We love helping people with the complex world of insurance. Appreciate you too!"
Profile photo of Jessica Breeden

Jessica Breeden

February 12, 2025

5  out of  5
rating by Jessica Breeden
"I am new to State Farm and was recently involved in a terrible situation with a not a fault collision and Sage and her associates have been absolutely phenomenal to work with. They are all very professional, very knowledgeable and considerate. It’s been a nightmare of a situation ongoing for almost two months and they have stayed on top of everything. So very happy I switched to them for my insurance. Such a great team!! I wish I could give more than 5 stars!!"
We responded:
"Jessica, I’m so glad we were able to help! I know Brett worked hard on this situation. Thanks for the nice review! We appreciate you too!"
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ElaineK Smith

February 7, 2025

5  out of  5
rating by ElaineK Smith
"Caitlin helped me when I needed to update records for my apartment lease holder. She was very kind."
We responded:
"You are SO right Elaine, Caitlin is kind! And she loves helping folks with their insurance! We are just a phone call away!"
Profile photo of Sharon

Sharon

February 6, 2025

5  out of  5
rating by Sharon
"I recently switched to Sage’s office for my home and autos after being with the same insurance company for many years. Charity really educated me on my policies and I ended up with better coverage for a better price than what I had prior. Very pleased!"
We responded:
"Welcome to the family! So happy to have you! And thanks for the kind comments about Charity—she really does love helping and educating folks about their insurance! And sometimes we even get to save folks money! 😊"
Profile photo of Noah Nadeau

Noah Nadeau

February 4, 2025

5  out of  5
rating by Noah Nadeau
"Brett from Sage Kohler's group was extremely comprehensive, having reviewed every detail of my account prior to reaching out. He was fast to follow-up and contacted me about upcoming changes to my policy prior to its renewal, helping me to save hundreds a month I would have otherwise missed.Thank you!"
We responded:
"Yes, Noah—one of the things we strive for here is to educate our customers on coverages and to work up personalized, competitive policies for you! Thanks for your review and kind words!"
Profile photo of Scott Hunt

Scott Hunt

February 4, 2025

5  out of  5
rating by Scott Hunt
"Great service and people that takes care of my insurance needs. I just call and it’s done. Thanks Charity for giving great customer service."
We responded:
"Thank you Scott for your trust and your business!"
Profile photo of Kim Bevis

Kim Bevis

January 24, 2025

5  out of  5
rating by Kim Bevis
"Charity was very helpful finding a solution to my complex Commercial Liability needs. Great to work with!"
We responded:
"So glad we could help! One thing we try to do is make the complex more simple. Call anytime!"
Profile photo of Emily Stroup

Emily Stroup

January 24, 2025

5  out of  5
rating by Emily Stroup
"I had such an amazing experience with charity on getting our renters insurance set up. She has been patient and so understanding with me on it. She was wonderful to work with and I will use her for any other further things in the future."
We responded:
"Welcome to the State Farm family Emily! Happy to hear such nice compliments about my team! You’re right—Charity is wonderful!"
Profile photo of Jonathan Perry

Jonathan Perry

January 20, 2025

5  out of  5
rating by Jonathan Perry
"Sage and all her team, notably Charity Cooper, have been very helpful in helping us understand our policies, coverages and related risks. They are always patient with our questions and informative with their answers. Excellent team!"
We responded:
"So happy to be of assistance! And you’re right, Charity is very knowledgeable and loves helping customers like y’all! Thank you for your loyalty and kind words!"
Profile photo of Maria Yanni

Maria Yanni

January 10, 2025

5  out of  5
rating by Maria Yanni
"I’ve been with the Sage Kohler Agency for many years. Her staff is very responsive and helpful with my insurance coverage needs. Highly recommend!"
We responded:
"So appreciate your kind words and business Maria! Stay safe out there (with all this snow coming down)!"
Profile photo of Belle Muse

Belle Muse

December 17, 2024

5  out of  5
rating by Belle Muse
"Charity was amazing in helping us get our policy. When we experienced a total loss due to fire the local office walked us through every step to get us back on our feet."
We responded:
"That’s what we are here for! To walk with you when life has gone haywire! Much better than a 1-800 number! Thank you for your trust in us. We appreciate you too!"
Profile photo of Pollyanna Burch

Pollyanna Burch

December 6, 2024

5  out of  5
rating by Pollyanna Burch
"We’ve been with State Farm - Sage Kohler for 10 years & never been disappointed with their services! No matter if it’s a major claim or a simple change to our policy, the entire staff is wonderful! Thank you!!!"
We responded:
"Thank you Polly! We love working with y’all too! Have a wonderful Christmas! 🎄 "
Profile photo of Jeremy Cerha

Jeremy Cerha

November 26, 2024

5  out of  5
rating by Jeremy Cerha
"Working with Brett and Sage was seamless, they answered all my questions, helped me to realistically weigh my options, and left me feeling confident in the plan moving forward. These are good people, I definitely recommend them!"
We responded:
"Thanks Jeremy! It was great to meet and visit with you! "
Profile photo of sharon Galbreath

sharon Galbreath

October 28, 2024

5  out of  5
rating by sharon Galbreath
"Today I went in to the office to review and update my auto and homeowners policy. I had a wonderful experience because McKenzie and Charity are so friendly and so helpful. Sage also stepped in and gave me some additional information. When I had returned home I received a call from Charity. She had taken her time to check on item for me and called me back with the information. Great job, everyone!!"
We responded:
"Yay! We love it when we can help people understand their insurance! Insurance is more than just a piece of paper! It’s about being there for the policyholders—whether it’s to answer questions or to help when you have a loss. We sure appreciate your business and kind words!"
Profile photo of Randy Davidson

Randy Davidson

October 23, 2024

5  out of  5
rating by Randy Davidson
"Very personable, knowledgeable, and explanation of coverage."
We responded:
"Thanks Randy! I enjoyed our conversation too! And it’s always good when we can make coverage adjustments to get you better value for your premium dollar!"
Profile photo of Kenneth

Kenneth

October 15, 2024

5  out of  5
rating by Kenneth
"Professional, caring, and helpful. Love the experience. Brett was very Honest and informative. Looking for was better for us rather than selling."
We responded:
"So nice to meet y’all today! And you’re right…our goal is to help people make good choices for their insurance protection! And Brett does this well! Welcome!"
Profile photo of Kim Howell

Kim Howell

October 8, 2024

5  out of  5
rating by Kim Howell
"We recently switched our insurance to State Farm. It was a very quick and seamless process. Charity was extremely responsive and timely with getting information to us. She was able to answer all of my questions."
We responded:
"Welcome to the State Farm family! We appreciate your business and kind comments!"
Profile photo of DeLinda Baker

DeLinda Baker

September 20, 2024

5  out of  5
rating by DeLinda Baker
"They’re always there to help anytime you ask!"
We responded:
"Happy to assist! Thanks for loyalty and kind words!"
Profile photo of Keith Ellis

Keith Ellis

August 28, 2024

5  out of  5
rating by Keith Ellis
"Everyone at the office was very helpful and responsive to all my questions."
Profile photo of Michael Wilson, CSCS

Michael Wilson, CSCS

August 28, 2024

5  out of  5
rating by Michael Wilson, CSCS
"I have had a GREAT experience with Sage and her office. My personal rep, Charity, is the BEST!! She is able to tackle any of my problems, easy or tough. I appreciate the attention to detail and her positive attitude when I call. Give them a shot, you won't be disappointed!"
We responded:
"Mike—thanks for your business, kind words and recognition of how great Charity is! We appreciate you too!"