State Farm® Insurance Agent Sage Kohler
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nataly Bennett
December 15, 2025
"I worked with Charity to get my new policy set up and she was absolutely fantastic. She emailed and called me back in a timely manner, was very kind and understanding and very efficient. Amazing group of people"
"This makes me so happy to read! Charity says “thanks so much! Enjoyed working with you too”. Thank you for taking the time to give this nice review!"
Ron Reichen
December 13, 2025
"Friendly and accomodating. We showed up without an appointment and were helped in a short time."
"Glad we were able to help and do know that we always work to assist walk-ins but it’s easy to schedule an appointment with us…just call. We even have virtual appointments if you prefer not driving over."
John Blackmore
December 12, 2025
"Employees are always very helpful and polite. Better experience than other companies where you always have to speak to a robot every time you call."
"I’m with you John…personal interaction is always better. We appreciate the compliments!"
Gary Hardin
December 11, 2025
"The office is always friendly, quick and efficient with any of our questions or adjustments. Relationship and rates work well for our needs."
"We love building relationships with policyholders like you so we can know them and their insurance needs and help in the best way possible. Thanks for the kind words!"
Ronald Davis
December 2, 2025
"The people they have working at this branch are second to none. They have really went above and beyond to our family in a difficult time."
"Thank you for the kind words, Ron. We are so glad to help you and your folks! ❤️"
Ben Fuqua
December 2, 2025
"I shifted all of our insurance to State Farm. They've been reasonably priced, have comprehensive options, and are amazingly responsive."
"So glad we could help Ben!"
Wonhee Ko
November 21, 2025
"Great staffs who are very professional"
"We try! Thanks for taking the time to give a review! We enjoyed visiting with y’all!"
Susan Espiritu
November 19, 2025
"Excellent service and a wonderful person! Get your needs met by Sage!"
"Thanks Susan! You so sweet! It was great to spend time with you today! I appreciate all YOU do for Knoxville!"
Shawn Gallagher
November 18, 2025
"Great staff, very responsive!!! They are able to answer any insurance questions you may have and offer a wide range of options and coverages ."
"Thank you for sharing this! Our team works hard to be responsive and provide clear coverage options so we appreciate your feedback! We’re just a call away if you need anything. 😊"
Cecilia Greene
November 10, 2025
"Excellent customer service."
"Happy to help! We are just a call away!"
wb
November 7, 2025
"Very responsive company!"
"Appreciate the kind words! Quick replies and clear answers are our goal every day!"
Claudia Rawn
November 3, 2025
"Sage and all the staff in her office are always helpful and guide me towards the best choices. They the time to teach me about my choices. I love that the office is in the Hardin Valley community and they want to give back."
"Claudia—we really do believe that what we do is educate so that folks like you can make the best choices for them—you hit the nail on the head! So glad we could help! And you’re also right about giving back to the HV community…it’s a mutually beneficial relationship! I LOVE HV!"
Ron Berestka
October 31, 2025
"Charity has been super responsive to all requests, changes in coverage and quotes. Great folks."
"Thanks Ron! We enjoy simplifying instance so folks can make wise choices for themselves!"
Michaelson
October 31, 2025
"Cool guys work here, Brett made our car insurance real fast and explained every detail to me and my wife. Comfy office, front desk guy opened door and offered water n coffee. Cool place, nice music and atmosphere! Definitely would recommend 👍🔥"
"Nothing much better than being called “Cool”! 😉. Helping folks get competitive pricing and great coverage on Auto insurance is “our thing”! Glad you felt at home in our homey office. Did you know the front part was built in the late 1800s? 😳👍"
Edward Deckard
October 30, 2025
"Highly responsive and engaged. Great customer service."
"Thanks Edward! We work hard and enjoy helping!"
Daniel Monday
October 28, 2025
"I've known Sage for a number of years, and not only is she a wonderful person who strongly supports her community, but she runs a first-rate insurance agency with an incredible team! If you're looking for a resource to help with any of your insurance needs, or otherwise, please consider getting in touch with Sage and her staff!"
"Oh Daniel! You are so kind! I have enjoyed working with you over the years too! Thank you for the endorsement!"
Roxana Gainaru
October 23, 2025
"I am driving all the way from Lenoir City just to talk with them! They are amazing! Charity, Sage and all the others are very good hearted people and they know their business, helped us with our Cars and Home insurance. Keep it up the good work, guys!"
"We LOVE helping folks like you, Roxana! Thanks for the wonderful review! We appreciate you!"
Dayana Bazano
October 21, 2025
"Finally, I found a commercial insurance agent who is responsive and takes care of my business quickly and efficiently! Charity is amazing — she’s kind, professional, and has exceptional customer service skills. I truly appreciate how easy she makes the process."
"Awww! You are so kind! And so right! Charity LOVES helping folks with insurance…especially the complicated business insurance programs! So glad we could help!"
Matthew Blackmon
October 21, 2025
"Always easy to work with, very responsive"
"Thanks for the compliment Matt! We definitely try to stay on top of things for our great customers like you!"
Rick Hawkins
October 4, 2025
"Outstanding bunch of people, always ready and willing to help !"
"That’s our goal Rick—Help when you need it! Appreciate you and your kind words!"
Kathy ONeil
October 2, 2025
"It is very easy to work with the staff. Excellent service"
"Thank you Kathy! We really try! Appreciate your compliments, again!!"
Angela Miller
October 1, 2025
"Caitlyn England is super helpful and responsive. And she texts, emails, and calls so I can reach her easily!"
"We all try to be “pleasantly persistent” but she is really good at it! Thanks for putting your trust in us!"
Chloe Utt
September 24, 2025
"Alyssa and charity are the very best!! So easy working with them!"
"We love working with you Chloe! Thank you for your business and your trust in us! "
Kim Frazier
September 24, 2025
"Our family has been well taken care of by Sage Kohler and her amazing team. They are always prompt, responsive, and ready to help! Highly recommend."
"We work hard to do our job…helping others! Just like you! Thank you for all you do for Knox County!"
Shelby Brooks
September 20, 2025
"We’ve been clients with Sage Kohler-State Farm for many years. We think all the staff are great, but I especially need to recognize Charity Cooper. She went above and beyond getting us a quote for a new policy in record time, and everything was accurate and exactly what we needed the first time. Thanks Charity! We love working with you!!!"
"We LOVE working with y’all too Shelby! And so excited for you in your new home! Thanks for recognizing Charity and her assistance!"