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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keith Heifner

May 27, 2025

5  out of  5
rating by Keith Heifner
"Makenzie Wilson was very helpful and kind."
We responded:
"Yes she is Keith! Thanks for the nice review!"
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Cory Clark

May 27, 2025

5  out of  5
rating by Cory Clark
"Wow, made what could have been a painful experience, one that was very enjoyable… Really professional and actually cared about the solution their team was providing. Thank you!"
We responded:
"Thank you Cory for the compliment. We are here to help…call/text/email anytime!"
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Heather Helton

May 24, 2025

5  out of  5
rating by Heather Helton
"Makenzie was so helpful with ensuring my policies were updated and that I had the best discount for what I needed. She made the process really easy and was knowledgeable about my options. The staff at Sage Kohler's office are always top-notch!"
We responded:
"Oh, thank you Heather for noticing! My team and I strive to make things as easy as possible! Let us know if you need anything!"
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april sledge

May 21, 2025

5  out of  5
rating by april sledge
"Charity done an amazing job switching our car insurance to State Farm easy and communication between us and her was amazing."
We responded:
"Welcome to the SKSF family! So glad Charity was able to make things easy—that’s our goal here…make the complicated world of insurance easier to understand so you can make good decisions for your family!"
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Earle Burkhardt

May 13, 2025

5  out of  5
rating by Earle Burkhardt
"Sage Kohler made filing a claim very easy. Charity was also very helpful following up and making sure everything went smoothly."
We responded:
"Having a claim is never fun but we’re here to make the process as easy as possible for you! I’m so glad Charity was able to help…call if you need anything!"
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Missy Wayland

May 11, 2025

5  out of  5
rating by Missy Wayland
"A great local office to work with. Always available to assist with any of my insurance needs!!"
We responded:
"That’s what we’re here for Missy! Thanks for the comments and 5* review! We appreciate you!"
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Jeremy Wolff

April 30, 2025

5  out of  5
rating by Jeremy Wolff
"Makenzie Wilson was great. She helped me with cat insurance for my new 4Runner, along with the car rental insurance if ever needed. She was totally helpful and overall a really nice person. Appreciate all the help"
We responded:
"She is Jeremy! And she, like the rest of us—really enjoy making a difference! Sometimes it’s just a conversation, sometimes it’s pointing out a critical gap in your coverage and sometimes, it’s walking you through a really bad day when you’ve had to file an insurance claim. We are here for you! And thanks so much for the kind words about Makenzie! "
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Jim Menefee

April 30, 2025

5  out of  5
rating by Jim Menefee
"Sage and her Team has been my Home, Auto, Property and Surety go to for many years. They are very responsive whenever I need anything. Keep it up Sage and Team !"
We responded:
"Thank you so much Jim! We enjoy working with you as well! Appreciate your loyalty and trust!"
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Kathy ONeil

April 28, 2025

5  out of  5
rating by Kathy ONeil
"It is very easy to work with the staff. Excellent service"
We responded:
"Thank you Kathy! We really try! Appreciate your compliments."
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Stephen Boswell

April 14, 2025

5  out of  5
rating by Stephen Boswell
"Makenzie at Sage Kohler’s office was extremely helpful and resourceful today, as she helped me get our insurance coverage transferred from our old car to our new truck. She went above and beyond making this a seamless and easy process, and she even helped me with a non-insurance related question pertaining to our new vehicle purchase. My wife and I have been customers of theirs for many years, and it is this consistent dedication to customers’ needs that keeps us coming back to them year after year. Although there are several companies to choose from both local and nationwide, we are very happy with Sage Kohler Stage Farm and their team. Thanks again!"
We responded:
"Thanks Stephen for such detailed compliment! Makenzie (and everyone else here) truly try to help people—that’s our Mission Statement—to “make a positive impact”! (There’s more to it but that’s the driving force!). We appreciate you and your loyalty!"
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Alyssa Hillard

April 11, 2025

5  out of  5
rating by Alyssa Hillard
"Brett was absolutely amazing! He found the best home and auto coverage for us when we were in a tight spot. He made sure to keep us frequently updated and explained each policy thoroughly and thoughtfully. We now have better coverage and are somehow paying less. Can’t express enough how grateful we are! Thank you, Brett, for being an amazing human and helping us out!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Brett was able to assist you in finding the perfect home and auto insurance policies and so glad you are enjoying better coverage at a lower cost—that’s fantastic news! Your gratitude means the world to us and we’ll pass on your kind words about Brett! If you need anything, we’re just a call away."
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Dwight French

April 10, 2025

5  out of  5
rating by Dwight French
"I have been with Sage for over 30 years when she took over from Andy Anderson in Powell. I now have lived in Strawberry Plains for 25 years which means there are a lot of State Farm Agents between me and Sage. There must be a reason I have stayed, right. My wife and I have had our full walk out basement with two bedrooms, bath and complete kitchen, flooded twice from the water that corroded the copper piping. Also, five auto accidents,ect.. Sage and her team have always been there for me, enough said!"
We responded:
"Love the picture! 😂. I’m glad we’ve been able to walk with you through those challenging times! And I so appreciate your 5* review! 👍"
Profile photo of Kyle Holbert (Doctor Weld)

Kyle Holbert (Doctor Weld)

April 5, 2025

5  out of  5
rating by Kyle Holbert (Doctor Weld)
"Makenzie made the process of getting insurance for a new car so easy."
We responded:
"Great Kyle! Enjoy the new vehicle!"
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Johnna Easter

April 4, 2025

5  out of  5
rating by Johnna Easter
"Sage Kohler and her entire team are top notch. They are friendly, efficient, empathetic, and professional. You can't find a better team in Knoxville to help you with your insurance needs."
We responded:
"Ahhh, thank you for the kind words! We strive to do all of those things! So appreciate your trust!"
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Jordy

March 28, 2025

5  out of  5
rating by Jordy
"Great service and rates!"
We responded:
"Thank you Jordy! Good value for your insurance dollar—that’s what we strive for!"
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bri ley

March 28, 2025

5  out of  5
rating by bri ley
"McKenzie has been super helpful and sweet! Anytime I call needing anything, they’re all always super helpful and so sweet and they do everything they can for you."
We responded:
"We love helping folks like you! Your feedback means the world to us…thank you for taking the time to give her the nice compliment!"
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Aniyah

March 25, 2025

5  out of  5
rating by Aniyah
"Brett and the team at this State Farm agency have been amazing! He made my transition seamless and stress-free—always helpful, knowledgeable, and quick to assist. Highly recommend!"
We responded:
"Thank you! We enjoy helping folks and truly appreciate your business and comments! (And you’re right—Brett is amazing!)"
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Michael Hartman

February 13, 2025

5  out of  5
rating by Michael Hartman
"Been with Sage for years now. Anytime I have had an issue or a question they have been great to work with. Just added a new car to my policy and Brett was a great help to get that added."
We responded:
"Thank you for your loyalty Michael! And your compliments! We love helping people with the complex world of insurance. Appreciate you too!"
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Jessica Breeden

February 12, 2025

5  out of  5
rating by Jessica Breeden
"I am new to State Farm and was recently involved in a terrible situation with a not a fault collision and Sage and her associates have been absolutely phenomenal to work with. They are all very professional, very knowledgeable and considerate. It’s been a nightmare of a situation ongoing for almost two months and they have stayed on top of everything. So very happy I switched to them for my insurance. Such a great team!! I wish I could give more than 5 stars!!"
We responded:
"Jessica, I’m so glad we were able to help! I know Brett worked hard on this situation. Thanks for the nice review! We appreciate you too!"
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ElaineK Smith

February 7, 2025

5  out of  5
rating by ElaineK Smith
"Caitlin helped me when I needed to update records for my apartment lease holder. She was very kind."
We responded:
"You are SO right Elaine, Caitlin is kind! And she loves helping folks with their insurance! We are just a phone call away!"
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Sharon

February 6, 2025

5  out of  5
rating by Sharon
"I recently switched to Sage’s office for my home and autos after being with the same insurance company for many years. Charity really educated me on my policies and I ended up with better coverage for a better price than what I had prior. Very pleased!"
We responded:
"Welcome to the family! So happy to have you! And thanks for the kind comments about Charity—she really does love helping and educating folks about their insurance! And sometimes we even get to save folks money! 😊"
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Noah Nadeau

February 4, 2025

5  out of  5
rating by Noah Nadeau
"Brett from Sage Kohler's group was extremely comprehensive, having reviewed every detail of my account prior to reaching out. He was fast to follow-up and contacted me about upcoming changes to my policy prior to its renewal, helping me to save hundreds a month I would have otherwise missed.Thank you!"
We responded:
"Yes, Noah—one of the things we strive for here is to educate our customers on coverages and to work up personalized, competitive policies for you! Thanks for your review and kind words!"
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Scott Hunt

February 4, 2025

5  out of  5
rating by Scott Hunt
"Great service and people that takes care of my insurance needs. I just call and it’s done. Thanks Charity for giving great customer service."
We responded:
"Thank you Scott for your trust and your business!"
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Kim Bevis

January 24, 2025

5  out of  5
rating by Kim Bevis
"Charity was very helpful finding a solution to my complex Commercial Liability needs. Great to work with!"
We responded:
"So glad we could help! One thing we try to do is make the complex more simple. Call anytime!"
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Emily Stroup

January 24, 2025

5  out of  5
rating by Emily Stroup
"I had such an amazing experience with charity on getting our renters insurance set up. She has been patient and so understanding with me on it. She was wonderful to work with and I will use her for any other further things in the future."
We responded:
"Welcome to the State Farm family Emily! Happy to hear such nice compliments about my team! You’re right—Charity is wonderful!"