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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dolly Wijaya

September 5, 2025

5  out of  5
rating by Dolly Wijaya
"Makenzie Wilson was so helpful and fast at getting what I needed! Thank you so much!"
We responded:
"Glad to help! 😊"
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Ethan Miehle

September 4, 2025

5  out of  5
rating by Ethan Miehle
"Very pleasant team to work with, I highly recommend for your insurance needs."
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Pat Palmer

September 4, 2025

5  out of  5
rating by Pat Palmer
"Great customer service, knowledgeable and helpful"
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Robert McKnight

September 3, 2025

5  out of  5
rating by Robert McKnight
"Great experience with the service I received from Caitlin England, well done."
We responded:
"Thank you for the compliment Robert! Caitlin works hard (like all of us) to make the insurance world easier to understand and make decisions that are right for you!"
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Richard Barrett

September 2, 2025

5  out of  5
rating by Richard Barrett
"Excellent service and family friendly honest"
We responded:
"Thank you for noticing Richard! We appreciate you too!"
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Jamie Wheeler

August 28, 2025

5  out of  5
rating by Jamie Wheeler
"An absolute wonderful agent to work with that's full of industry knowledge to help guide you in the process."
We responded:
"So kind Jamie! Thank you!"
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Stewart Satterfield

August 27, 2025

5  out of  5
rating by Stewart Satterfield
"Charity is awesome! I've known her for eons and appreciate how attentive she is!"
We responded:
"We appreciate you appreciating her! 😉"
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Leona Phillips

August 26, 2025

5  out of  5
rating by Leona Phillips
"Thank you Charity Cooper for your hard work and the time you put into finding a quote for me."
We responded:
"Thank you Leona!"
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Gretchen Diaz

August 25, 2025

5  out of  5
rating by Gretchen Diaz
"Charity Cooper has been very helpful in helping me get the coverage I needed for my home. She is very knowledgeable and answered all my questions . She was very patient with me in all our encounters. I have used this agency for more than 15 yrs. I highly recommend it."
We responded:
"Gretchen, thank you for the wonderful review! Charity (and all of us) really enjoy being able to help people understand insurance policy options/coverages so that they are personalized to YOUR needs. So appreciate your loyalty and we look forward to many more years of working with you!"
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mike bezark

August 23, 2025

5  out of  5
rating by mike bezark
"Not my nearest agent, but is always knowledgeable and helpful. Would not change! Fully recommended agency to all!"
We responded:
"Mike—so glad to see these words! We work hard to help folks in the easiest way possible—by phone, virtual appointments or in person if you prefer. Thanks for your recommendation! We appreciate you too!"
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Brooke VanMeter

August 22, 2025

5  out of  5
rating by Brooke VanMeter
"Mackenzie helped me get our new driver added to our account very quickly. She answered all my questions and helped me save as much money as I could. She was wonderful to work with!"
We responded:
"So glad Makenzie was able to assist you and make the process of adding a new driver a bit less scary! We appreciate you and your nice compliment!!"
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Dianne Taylor

August 20, 2025

5  out of  5
rating by Dianne Taylor
"I have been with Sage Kohler's office for a long time and have had nothing but great experiences with each and every one of the staff there. I have been working with Caitlyn England for awhile for different reasons and when I had to get my car insurance transferred from one car to another, she was very helpful and thorough in getting this taken care of for me. I would recommend anyone at Sage Kohler's office to help with anything that the customer needs!"
We responded:
"Awww…thank you for such a nice compliment Dianne! We enjoy working with you and all our customers! And Caitlin is super thorough and helpful, thanks for noticing and posting!"
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Data Chapman

August 18, 2025

5  out of  5
rating by Data Chapman
"Charity was super helpful and informative and very patient"
We responded:
"So glad she was able to assist you! Thanks for taking the time to let us know how Charity helped!"
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Wes Jenkins

August 15, 2025

5  out of  5
rating by Wes Jenkins
"Sage Kohler at State Farm is hands down the best agent I’ve ever worked with. She’s not just quick to respond — she’s thorough, patient, and actually takes the time to explain things in a way that makes sense. I’ve never felt rushed or like I was just another customer on a list. She genuinely cares about helping you get the right coverage, and she makes the process easy from start to finish. If you want an agent who’s professional, personable, and goes above and beyond, Sage is the one to call."
We responded:
"Wes, so appreciate the positive feedback! I’ve enjoyed working with you as well!"
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Anthonette McDaniel

August 14, 2025

5  out of  5
rating by Anthonette McDaniel
"Absolutely fabulous. I highly recommend. Charity Cooper in particular is wonderful to work with!"
We responded:
"She is…we all work hard to help folks with their insurance questions and policies! Thanks for the compliment!"
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shannon ferguson

August 12, 2025

5  out of  5
rating by shannon ferguson
"They are fast and very friendly!!!"
We responded:
"We try to make insurance as painless as possible! Thanks for the compliment Shannon!"
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Lois Barnes

August 11, 2025

5  out of  5
rating by Lois Barnes
"Mackenzie was extremely helpful in assisting me with obtaining my alarm certificate for my discount. She went above and beyond and was very pleasant to work with!"
We responded:
"Yes she is Lois! Such a great smile too—you can hear it through the phone! Thanks for noticing!"
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David Eikelberg

August 8, 2025

5  out of  5
rating by David Eikelberg
"We have been with State Farm for over 40 years. When we moved here from Florida and had to change everything over to Tennessee, Sage and her staff made it effortless and seamless. In the following days everything arrived in the mail as predicted from Corporate and Sage and her staff have since been extremely responsive. Recently, when I lost my Mini Cooper insurance cards for carrying with my driver's license my wife called and asked for replacements for me. She hung up the phone and texted me that they would be sending me placement cards. At the exact same instant that I received my wife's text, an email popped in from Vicki at Sage's office with my new replacement cards ready to be printed out until the official ones arrive in the mail. Wow! Now how much faster could any service be???? Amazing Thank you Vicki and Sage! You guys rock!!!! So glad we found out about you when we moved here. October, 2021 update: We had an invitation from Amy in Sage's office to come review our policies, which ultimately saved us a bit of money each month through implementing some changes to our policies. While there they also provided a routine update on new products available with a no pressure approach and in a friendly manner. Their business strategy is a very friendly one based on educating the customer and letting them make up their own mind. What could be better? So glad we stopped by. They have become more of "trusted friends who know all about insurance products" really, rather than business associates. Way to go Amy and Sage and Staff! You are appreciated! Dave and Kennetha Aug/2025 update: I sent Makenzie at Sage’s State farm office an email request for updated State Farm insurance cards for my GLK250 at about 8 PM on a Thursday evening. By 8 am the next day I had my new cards to print out. Fantastic! Thanks so much Makenzie! Five Stars! To the entire office staff at Sage Kohler’s State Farm office… You are all so much appreciated! Best, Dave and Kennetha."
We responded:
"Gosh David...such kind words! We LOVE helping folks like you! Thanks for your business and support! 😊 Update: SO enjoyed seeing y’all! Come by anytime for a chat! Another THANK YOU for your compliments!"
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Kristin Eckhout

August 7, 2025

5  out of  5
rating by Kristin Eckhout
"We have had a great experience working with Sage Kohler. Caitlin has been especially helpful in making sure we have great home and auto coverage. She also really helped walk us through our options when a storm damaged our property. I would recommend their office to anyone! Grateful for their help in our home owning journey."
We responded:
"And we are grateful to you for the compliments and for your trust! "
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Timothy Weber

August 7, 2025

5  out of  5
rating by Timothy Weber
"Thanks to the wonderful folks at Sage Kohlers office. Always a pleasure being supported by the team, and grateful for their expertise and guidance when needed. Cheers!"
We responded:
"Awwww…such a wonderful compliment! Thank you from all us!"
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Brian Barbara

August 6, 2025

5  out of  5
rating by Brian Barbara
"Fast , efficient and friendly would recommend to everyone"
We responded:
"Glad we could help! Welcome to the SKSF family!"
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Phil Snapp

August 6, 2025

5  out of  5
rating by Phil Snapp
"Fast, cordial and efficient."
We responded:
"We’re thankful for your feedback! It’s a pleasure to help you with your insurance needs…we’re just a phone call away. 😊"
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Springfield Homeowners Associaton

August 6, 2025

5  out of  5
rating by Springfield Homeowners Associaton
"Sage Kohler State Farm Insurance Is the best."
We responded:
"Thank you! We love helping communities like yours! ❤️"
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Rich Gilmore

August 5, 2025

4  out of  5
rating by Rich Gilmore
"Charity did a great job finding new and reasonable coverage for my son and I Thanks!"
We responded:
"Yay! So glad we could help! Thanks for taking the time to post! 👍"
Profile photo of Amy Fields

Amy Fields

August 5, 2025

5  out of  5
rating by Amy Fields
"I'd been with the same insurance company for 20 years before reaching out to State Farm locally. I was so lucky to work with Charity Cooper in Sage Kohler's office! Her kindness and genuine customer service are unmatched. Charity thoughtfully researched what my family actually needed for home and auto, and she suggested tweaks that have ended up saving money AND offering more protection for my family! If you're like me and have been meaning to check on your rates and coverage but just haven't yet found the time, do yourself a favor and reach out to this office. Ask for Charity!"
We responded:
"So happy we were able to help you get better coverage for competitive pricing…Charity really works to find the right policies for folks. To As does everyone in our agency—like our mission statement says; We have a commitment to make a difference!"