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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristin Eckhout

August 7, 2025

5  out of  5
rating by Kristin Eckhout
"We have had a great experience working with Sage Kohler. Caitlin has been especially helpful in making sure we have great home and auto coverage. She also really helped walk us through our options when a storm damaged our property. I would recommend their office to anyone! Grateful for their help in our home owning journey."
We responded:
"And we are grateful to you for the compliments and for your trust! "
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Timothy Weber

August 7, 2025

5  out of  5
rating by Timothy Weber
"Thanks to the wonderful folks at Sage Kohlers office. Always a pleasure being supported by the team, and grateful for their expertise and guidance when needed. Cheers!"
We responded:
"Awwww…such a wonderful compliment! Thank you from all us!"
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Brian Barbara

August 6, 2025

5  out of  5
rating by Brian Barbara
"Fast , efficient and friendly would recommend to everyone"
We responded:
"Glad we could help! Welcome to the SKSF family!"
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Phil Snapp

August 6, 2025

5  out of  5
rating by Phil Snapp
"Fast, cordial and efficient."
We responded:
"We’re thankful for your feedback! It’s a pleasure to help you with your insurance needs…we’re just a phone call away. 😊"
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Springfield Homeowners Associaton

August 6, 2025

5  out of  5
rating by Springfield Homeowners Associaton
"Sage Kohler State Farm Insurance Is the best."
We responded:
"Thank you! We love helping communities like yours! ❤️"
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Rich Gilmore

August 5, 2025

4  out of  5
rating by Rich Gilmore
"Charity did a great job finding new and reasonable coverage for my son and I Thanks!"
We responded:
"Yay! So glad we could help! Thanks for taking the time to post! 👍"
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Amy Fields

August 5, 2025

5  out of  5
rating by Amy Fields
"I'd been with the same insurance company for 20 years before reaching out to State Farm locally. I was so lucky to work with Charity Cooper in Sage Kohler's office! Her kindness and genuine customer service are unmatched. Charity thoughtfully researched what my family actually needed for home and auto, and she suggested tweaks that have ended up saving money AND offering more protection for my family! If you're like me and have been meaning to check on your rates and coverage but just haven't yet found the time, do yourself a favor and reach out to this office. Ask for Charity!"
We responded:
"So happy we were able to help you get better coverage for competitive pricing…Charity really works to find the right policies for folks. To As does everyone in our agency—like our mission statement says; We have a commitment to make a difference!"
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Douglas Elder

August 4, 2025

5  out of  5
rating by Douglas Elder
"Very professional, friendly, and cheerful."
We responded:
"Thank you for the nice compliments Douglas!"
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R. Scott Frank

August 4, 2025

5  out of  5
rating by R. Scott Frank
"Makenzie was extremely patient and helpful with all the questions I had regarding my 3 auto policies. Over the past 2 months, I've received 9 separate packages from State Farm regarding my auto policies, with several packages showing conflicting information. Makenzie listened very patiently and was able to answer all my questions. Customer services is number one with Makenzie. I've been with State Farm for 44 years and had 4 different agents during that time. This agency is the best I've had. Sage, the primary agent, is very hands on with her customers. She will sit down and meet with her customers and spend the amount of time needed by her customers. I highly recommend Sage Kohler's agency and Makenzie, in particular."
We responded:
"Scott, yes welcome to the new State Farm Auto platform with multi-car policies! It will be fabulous once we make the transition but during this six month time frame, it’s A LOT; Including notifications, policy updates as vehicles renew etc. So glad Makenzie was able to explain. That’s what we’re here for—just a call away anytime you have a question or concern!"
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James Gunter

August 3, 2025

5  out of  5
rating by James Gunter
"Placed a cold call to Sage Kohler and team in need of a renters policy. The team jumped all over my request, provided professional, courtesy, and timely response. They kept me updated on the progress, questions, or issues. In my opinion they are a class A+ organization! I look forward to working with them as I move to TN."
We responded:
"Glad to help and welcome to TN and the SKSF family! Let us know if you need local info about businesses, events and the community. We aim to help folks connect, as well as cover their insurance needs!"
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Michiko Macias

August 2, 2025

5  out of  5
rating by Michiko Macias
"Great rates and a great company! Makenzie has been wonderful and very communicative the entire time I’ve been a client."
We responded:
"Thanks so much! And she has such a big smile…you can hear it over the phone! Appreciate your kind words and business!"
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Rachel Anne

July 31, 2025

5  out of  5
rating by Rachel Anne
"Excellent customer service. Charity took care of my questions and saved me several hundred dollars a month. Highly recommend"
We responded:
"Charity is great, isn’t she?! Glad we could save you money, as well as give you the insurance protection. Welcome to SKSF!"
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Vince DePersio

July 31, 2025

5  out of  5
rating by Vince DePersio
"Sage Kohler State Farm not only saved me quite a bit of money (after being with USAA for over 20 years), they took the time to explain every aspect of my policies. Great service and great price!"
We responded:
"Vince, you are so kind! Working with you is always a pleasure!"
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G N

July 30, 2025

5  out of  5
rating by G N
"I have been a client of Sage's for 19 years. The service her and associates provide is outstanding! I highly recommend you use Sage for all your insurance needs."
We responded:
"Thank you for the compliments! We truly believe we can make a difference people’s lives by helping with their insurance and making sure they understand options! Appreciate you George!"
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Paige Parrott

July 29, 2025

5  out of  5
rating by Paige Parrott
"Sage's experience and professionalism are surpassed only by her compassion and customer care!"
We responded:
"Thanks for the compliments! It means a lot to me coming from someone that I respect and enjoy working with! I’m so appreciative of the opportunity to be in this community with the amazing folks here!"
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Dolly Wijaya

July 25, 2025

5  out of  5
rating by Dolly Wijaya
"Makenzie Wilson was so helpful and fast at getting what I needed! Thank you so much!"
We responded:
"Glad to help! 😊"
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Spring McPhail

July 24, 2025

5  out of  5
rating by Spring McPhail
"I love Sage Kohler and her staff. Always so quick to respond. Always happy to help. Always very helpful."
We responded:
"Thank you Spring for the compliments!! We are here for you and appreciate your business and trust!"
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Brianna Haylie

July 18, 2025

5  out of  5
rating by Brianna Haylie
"Sage Kohler is the most knowledgeable agent I have had the opportunity to interact with. Sage and her staff are focused on ensuring ALL of your coverage needs are met. Sage’s agency focuses on other forms of insurance such as Umbrella policies, Personal Articles policies, and life insurance on top of your standard auto and home insurance. I recommend this agency to anyone who cares about the coverage they carry as well as anyone who wants to invest into their future. Each of Sage’s team members take the time to explain each coverage as well as scenarios where you may need coverage that you normally wouldn’t think of. Sage and her team take the time to get to know each client personally so they can ensure you and your family members are covered adequately."
We responded:
"Brianna, you are as thorough as we try to be…thanks for the kind words! We really do care about our customers and try to help them with more than just home and auto insurance! We’re just a call away!"
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Nanette Slomski

July 16, 2025

5  out of  5
rating by Nanette Slomski
"Sage Kohler is dedicated to not only providing your insurance needs but she also truly cares about you as a person and is looking out for your best interests!"
We responded:
"Nancy—that’s what we’re here for…to help wonderful folks like you make good insurance decisions as life changes! Call anytime!"
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Andy McKee

July 3, 2025

5  out of  5
rating by Andy McKee
"Been with Sage's office for many years, and have always been satisfied with the level of care and service. Today, I replaced a vehicle on my policy, and Makenzie was a great help!"
We responded:
"Glad Makenzie was able to assist you and make the change easy! That’s what we’re here for! So appreciate your trust and kind words!"
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Rebekah Wallace

July 2, 2025

5  out of  5
rating by Rebekah Wallace
"I was acquired by Sage Kohler when my previous SF agent retired. I was a little apprehensive at first as I had been with my pervious agent for several years, but I figured any not give them a shot before starting the dreaded search. So glad I did! The transition was seamless and the service is excellent. Caitlin is my rep and she is always polite and quick to respond. She's honest when rates change (they don't always go up!) and is always happy to discuss options with you. As an added bonus, if I need to go by their office for any reason, it's five minutes from my house.... practically nothing is five minutes from my house. 😆 Thank you, Caitlin & Sage Kohler SF!!"
We responded:
"Thank YOU Rebekah for giving us the opportunity to earn your confidence! We so appreciate your loyalty to State Farm and your trust in us!"
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Kayla Allsop

June 24, 2025

5  out of  5
rating by Kayla Allsop
"We have been with Sage Kohler for a long time! She is great. I have also enjoyed working with Charity. She is helpful, and incredibly friendly!"
We responded:
"Kayla, thank you for the compliments! We love working with your family as well!"
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James Lavin

June 22, 2025

1  out of  5
rating by James Lavin
"Extremely unprofessional. Stay away!!! Was a State Farm customer for most my life. Very unfortunate."
We responded:
"Evan—poor responsiveness in your Heat/Air business caused me to put a 1 star review on your business page…I was hoping you’d reach out to make things right, but I guess this is your solution. Again, I’m disappointed that you nor your staff could return FIVE calls and the same number of texts. You could have made this right. You are not a customer of mine so your review isn’t valid (mine unfortunately is)."
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Kim Fiedler

June 17, 2025

5  out of  5
rating by Kim Fiedler
"Loved visiting with Charity today to review my policies. So glad I have Sage and Company in my corner. Highly recommend!!!"
We responded:
"Thank you Kim! We’re grateful to have you in the “Sage & Co” family! And Charity enjoyed chatting with you too. We’re here for you!"
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Keith Heifner

May 27, 2025

5  out of  5
rating by Keith Heifner
"Makenzie Wilson was very helpful and kind."
We responded:
"Yes she is Keith! Thanks for the nice review!"